Privacy Policy for Valley Patrol

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Last Updated: August 5, 2024

Welcome to Valley Patrol's website. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information in compliance with California and United States privacy laws, including the California Consumer Privacy Act (CCPA), the California Online Privacy Protection Act (CalOPPA), and other relevant regulations.

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1. Information We Collect

Personal Information:

• Name, address, email address, phone number, and other contact details.

• Billing information, including credit card numbers and billing addresses.

• Information related to your security services requirements.

Automatically Collected Information:

• IP address, browser type, operating system, and access times.

• Pages you visit on our website and the links you click on.

• Information collected through cookies and similar tracking technologies.

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2. How We Use Your Information

We use your information to:

• Provide and manage our security services.

• Process payments and manage billing.

• Communicate with you about our services, updates, and promotional offers.

• Improve our website and services through analytics and feedback.

• Ensure compliance with legal obligations and protect our rights.

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3. Sharing Your Information

We do not sell your personal information. We may share your information with:

• Service providers and partners who assist in providing our services.

• Legal and regulatory authorities as required by law.

• Third parties involved in any merger, acquisition, or sale of our business.

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4. Your Rights

Under the CCPA and other applicable laws, you have the right to:

• Access the personal information we hold about you.

• Request the deletion of your personal information.

• Opt-out of the sale of your personal information (although we do not sell personal information).

• Receive non-discriminatory treatment for exercising your privacy rights.

To exercise your rights, please contact us at info@valleypatrol.com or 888-218-9111.

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5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. Despite these measures, no data transmission over the internet can be guaranteed to be completely secure.

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6. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.

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7. 10DLC Registration Privacy

For our business VOIP system and 10DLC (10-Digit Long Code) registration, we collect and protect your personal information in accordance with this Privacy Policy. This includes:

• Ensuring compliance with telecommunications regulations.

• Protecting your data during transmission and storage.

• Using your information solely for purposes related to our VOIP services and not for unsolicited communications.

Opt-Out Instructions: You have the right to opt-out of receiving text messages or other communications through our 10DLC system. To opt-out:

• Text Message: Reply "STOP" to any text message received from our 10DLC number.

• Email: Send an email to info@valleypatrol.com with the subject line "Opt-Out" and include your phone number in the body of the email.

• Phone: Call us at 760-919-5911 and request to opt-out of 10DLC communications.

We will process your opt-out request promptly and ensure that you do not receive further communications through our 10DLC system, except for necessary service-related messages.

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8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

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9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Valley Patrol
Address: 80807 Dartmouth Ave, Indio, CA 92201
Phone: 760-919-5911
Email: info@valleypatrol.com